Terms & Conditions

TERMS & CONDITIONS: 

Not valid in Finland, Sweden and Norway. Here are links to Terms & Conditions in Finland, Sweden and Norway.


DELIVERY:


Packages are sent via Suomen Posti Oy (Finnish Post Ltd). Suomen Posti Oy co-operates with DHL in many European countries. DHL either brings the package to your given shipping address or leaves the package to collect to your nearest DHL Service Point. It may be also some other carrier which delivers the package to you depending on destination country. We will email you a notification when we have shipped your order. In this notification is also a tracking code / link which helps you track the shipment.


Delivery time from Finland to European countries is normally 2-7 business days after we have shipped the goods. A good rule of thumb is, the further the country is from Finland the longer it takes.


FREE SHIPPING for orders over 100€*
Austria (AU)
Denmark (DK)
Estonia (EE)
Germany (DE)
Latvia (LV)
Lithuania (LT)
* Free 247Bikers Club account registration here! Please stay logged in during checkout.

FREE SHIPPING for orders over 150€*
Belgium (BE)
Czech Republic (CZ)
Hungary (HU)
Netherlands (NL)
Poland (PO)
Portugal (PR)

Slovakia (SK)

Slovenia (SI)
Spain (ES)
* Free 247Bikers Club account registration here! Please stay logged in during checkout.

FREE SHIPPING for orders over 200€*
France (FR)
Ireland (IE)
Italy (IT)
Romania (RO)
United Kingdom (UK)
* Free 247Bikers Club account registration here! Please stay logged in during checkout.


Otherwise shipping fees below applies.


Shipping 9,99€ - 19,99€

For orders over 150€ - 50% Off

For orders over 300€ - Free shipping


DHL Shipping 9,99€ (or in your local currency if applicable):

Austria (AU)

Belgium (BE)

Czech Republic (CZ)

Denmark (DK)

Estonia (EE)

Germany (DE)

Hungary (HU)

Latvia (LV)

Lithuania (LT)

Netherlands (NL)

Poland (PO)

Portugal (PR)

Slovakia (SK)

Slovenia (SI)

Spain (ES)

Home delivery or nearest DHL Service Point delivery (depends on destination country)


Priority Parcel Shipping 14,99€ - 19,99€ (or in your local currency if applicable):

France (FR)

Ireland (IE)

Italy (IT)

Romania (RO)

United Kingdom (UK)

Home delivery or nearest collect point delivery (depends on destination country)


If your country is not included please drop us a line via contact form and we will check if we can offer shipping to your country.


Please note: Light in weight but high in volume packages may apply extra postage charges. These charges will be informed for your approval before the shipment.


PAYMENT METHODS:


Credit Card:
Visa, Mastercard, Amex or Diners Club. Processed by Stripe.


Paypal:

A well-known, trusted, and secure way to make payments over the Internet. Making a payment to us through PayPal is easy. You can use your existing PayPal account or pay by credit card even if you don't have a PayPal account. Find out more information by going to the PayPal web site at https://www.paypal.com

Bank transfer: (SEPA Countries in Europe)
If you can not / do not want to pay by other payment methods you can transfer money straight from your bank account to our bank account. When we have received your payment we'll send your order to you. Money transfer process takes normally 2-4 business days. You will get payment details to your email box after order confirmation.


Our website is secured with TLS protocol (earlier known as SSL protocol) on the Checkout -page. TLS/SSL technique is used widely to secure confidential data. The image of a green lock in the browser’s address bar notifies that the page you are on is protected.


EXCHANGES AND RETURNS:


Purchased products have a 100 day exchange/return time. The product needs to be in its original condition and fit for sale. You can try for example a motorbike jacket as you would if you walked in to a store, but you can not start using the product in any way and can not remove tags of the product.


If you would like to get a different size or color, please return your unwanted item and place a new order through our website. This will allow you to get your new item quickly and avoid the risk of it selling out.


We will put into package a return package slip which you can use when you return goods back to us. A return slip is offered in countries in which Suomen Posti Oy co-operates with DHL. (Please see above delivery section) You will pay only 9,99€ as a return charge. The cost is adjusted afterwards when we refund funds to you. In these countries you may also use a courier of your own choice to return the goods to us if you want to. In that case you'll be responsible for the costs of return.


In other countries where return package slip is not offered you'll be responsible for the cost of returning any items. Please make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting.


Send your package to:

Arcticas Oy / 247bikers.com

Varikonkatu 35

94200 Kemi

FINLAND


Please include a note in the package with your contact information and other details about your return. The easiest way to do this is to print out the confirmation page of your order and mark the returned products by circling the product name.


 

OTHER:


Prices include the current Finnish value added tax (VAT 24%).

Exceptions are Germany and Sweden. Deliveries to Germany will be charged German VAT 19% and deliveries to Sweden will be charged Swedish VAT 25%.

Deliveries outside EU - for ex. to Norway - have no VAT included and are sold at VAT 0% rate.


Orders shipped outside European Union (for ex. to Norway): Additional taxes, duties and fees may be assessed to shipments outside EU by local customs departments or couriers once they reach their destination countries. All import taxes, duties and fees assessed are the sole responsibility of the customer. Arcticas Oy will not be held responsible for these additional charges. Please note also that our promotional offers like free size changes etc. are not valid for customers outside EU. You can return the goods within 100 days after you have received them, at your own cost.


The package can be damaged during transport. Therefore, it is good to check the condition of the package when you pick it up or receive it. If the package is damaged during transport and if the ordered product/goods are damaged immediately make a damage report to the pick-up point / courier.


Please note that the colors of products may vary between the actual product and the product shown on the computer screen. For example if you buy a brown motorbike jacket, the product you receive may have a tone that is slightly different (lighter, darker, shiny / matt, ..., etc.) than the one you see on your computer screen. This may be due to for example differences on your computer monitor calibration, the lighting conditions during the photographing of the item, adjustments carried out in the image processing etc. Product dimensions that may be given are indicative because the specified dimensions may differ from the actual dimensions measured by your due to for example different measuring methods. It is also possible that same product sizes may be slightly different in size. This results from the fact that for example the garment is sewed manually.


Leather garments are handmade items and may vary slightly from one to another due to craftsmanship and materials. Your piece is made from a hide that is unique and it may show difference in leather's grain and natural markings compared to what you see in product images.


You will be charged 30 € of handling and delivery costs for any order which has been sent to you but which you have not collected and which then gets returned to our warehouse.


Campaign codes available on the website or elsewhere can be used only one per order. So if you buy for example a motorbike jacket + pants package deal you can not use other discount codes on your order.


You need to be over 18 years of age when making an order. A person under 18 years old can make an order with the consent of a guardian.


The shop/corporation is a Finnish and it's headquarters are located in Kemi.


All rights reserved.